Product Manager/Social Strategist

Job Type: Full Time | Location: Metro West, MA
Job Description

This key member of the product management team will help create innovative software in a startup-like environment with a wonderful work-life balance. You will be creating/integrating current software product offerings with new functionality of social media platforms that expand this leading tech brand’s capabilities. Help define the products and services that consumers/clients will come to rely on.

Performing market research, collecting requirements, and working closely with engineers to plan and deliver products are all key responsibilities. Excellent communication and collaboration skills are a must as the position interfaces heavily at all levels. This dynamic opportunity carries high level of visibility.

Responsibilities:
> Write clear user cases that articulate desired product functionality
> Lead cross-functional initiatives to identify problems and validate proposed solutions through customer and market research
> Be the customer advocate within the team; understand deeply how customers get value from their products through instrumentation and direct feedback
> Work closely with stakeholders and customers to prioritize new product development and resolve issues
> Work collaboratively with Engineering, UX, and Customer Experience to develop simple, intuitive way use new product features
> Develop product roadmap and secure buy-in from key stakeholders at all levels of the organization including Sales, Marketing, Engineering, and Executive Management

Qualifications
  • 3+ years of software Product Management experience
  • Bachelors degree or equivalent work experience
  • In-depth knowledge and understanding of social media platforms and their respective participants (Facebook, Google+, Twitter, Instagram, etc.) and how they can be deployed in different scenarios
  • Experience with agile or other program management methodologies
  • Exceptional analytical, verbal, and written communication skills
  • Management of products in SaaS delivery model

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